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Return Policy

Free Exchanges - We pay all shipping.

No Restocking fees.

Exchanges - This is no risk to you. Exchange for a similarly priced item and we pay all shipping fees.

Returns - Customer responsible for return shipping.

Exchange and Return Process:
1) Notify us within 7 days of receipt.
2) Email us at service@christmastreeforme.com
3) Include order number
4) We will contact you via email with return instructions to confirm the return.
6) Pack the product in the original shipping container. Do NOT write on or otherwise damage shipping container.
7) Take the package(s) to the nearest UPS Store.
8) Your refund will be issued the first Tuesday after receipt at the warehouse.

Note: If the above process is not followed, we reserve the right to charge a 20% re-stocking fee. We do not accept returns after 30 days.

No Exchanges or Returns After Christmas

Warranty Information:
All warranty matters are the responsibility of the manufacturer. We will happily facilitate the warranty service.