We Value Your Privacy
We Value Your Privacy
We value your privacy and understand that you are concerned about privacy. We will never sell, rent, loan, trade or lease your personal information. Period!
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. We take several steps to protect the information we have about you, including the following:
- We update and test our technology on a regular basis in order to improve the protection of customer information.
- ChristmasTreeForMe.com maintains Level 4 compliance with the PCI Data Security Standard (PCI DSS) requirements.
- The guidelines for PCI DSS are maintained by the PCI Security Council.
- In June 2005, American Express, Discover Financial Services, JCB, MasterCard Worldwide and Visa International founded the PCI Security Council. These requirements are based on ISO 17799-the internationally recognized standard for information security practices.
- We require outside companies and independent contractors to whom we provide customer information for marketing, servicing or processing purposes to restrict the use of the information to those purposes and we prohibit independent use of such information.
- Access to your information is controlled by strict internal procedures. We maintain policies about the proper physical security of workplaces and records.
- Each service provider we use who collects your sensitive information, such as credit card information, employs SSL Encryption to protect this information.
We use several service providers to help make our web site easier for you to use. We share only the minimum personal information they need in order to provide their service and they do not use that information for any other purposes.
Shopping Cart/Credit Credit Card Processing
There are two ways that you can purchase products from our site. You can either use PayPal Checkout or you can stay on our web site and check out on our credit card collection page. While it may appear that you are still on our page, in order to checkout you are transferred to our service provider’s site. They process the order and help us fulfill it. You can see the difference as the domain address you are on has changed. While you have now been transferred to a different web site, we are still collecting all the information you submit in order to complete the purchase. This service provider also provides you with service and support options.
We use a shipping company to deliver our product to you. We will provide them with your name address and telephone number. The only reason they can contact via telephone is if they are having delivery difficulties and feel they must call to complete the delivery.
There is a link on our web site to an online chat room that serves as a form of customer support. This Live Chat is hosted by one of our service providers.
Communication from us to you
During the order fulfillment process, we email you to update you on the status of your order. These emails are typically related order confirmation, shipping notification, delivery notification and shipment delay notifications.
In October of each year, we will email you a reminder of the products you purchased from us. We do this to make sure that you know who to contact if you have questions, comments or issues with the products you have purchased.
You can opt-in for our general newsletter and product notifications.
When you supply us with your postal address or phone number online you may receive periodic mailings or phone calls from us.
We strive to only send e-mail to those who want to receive it. If you would prefer not to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject. You may also unsubscribe from our promotional email lists by visiting your account page through the “My Account” link in the footer of our web site or by emailing us at [email protected].
Note: You may not un-subscribe from order status emails. If you do not wish to receive order status emails, please place your order via the telephone.
The Information We Collect
If you decide to register on our site, make a purchase request or agree to participate in a promotion, we collect and store the following types of information:
We need this information to fulfill your order. We may also use this information to customize your experience using our website.
If you order a gift to be sent directly to the recipient, we will ask for the recipient's name, address and telephone number. Any order status emails will be sent to you rather than the recipient. The shipping carrier will need the recipient's phone number in case there are difficulties delivering the order. The recipient of the gift will not have his or her personal information used for any purposes other than these.
There is an “Email A Friend” feature on our web site. This feature allows our users to recommend our products and services to their friends. However the personal information of our users’ friends is not collected through our web site and therefore cannot be used by us for any reason whatsoever.
Browser information collected on the web site
We may gather general information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, etc. , but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our site so we can improve the customer experience on our site. We may provide this statistical information to third parties, but when we do so we do not provide personally identifying information without your permission.
We also allow third parties to set cookies on our web site. These are used for web analytics purposes only and are not tied to your personal information in any way.
The Way We Use Information
Because our goal is to provide products that best meet your needs, we evaluate your personal interactions with us in an effort to bring you the products which best suit your tastes. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our products and services for you.
The email addresses that we collect are used by us to register users with an account and to contact consumers for marketing purposes and are not shared with other organizations for commercial purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive.
Changes to Our Policy
By using our website, you consent to the collection and use of this information in the manner we describe.
In the event Christmas Tree For Me, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or by prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
How to Contact Us
To update, correct or delete your personal information, please contact us. You may also update your information by clicking on the “My Account” link in the footer of our web site and update not only your stored personal information but also your email preferences. This is also the easiest way to unsubscribe from our promotional email services. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections or changes.
Christmas Tree for Me, LLC.
14902 Preston Rd #404-407
Dallas, TX 75254
Email: [email protected]